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The High Stakes of Ground Execution in South India
Your clients don't remember the PDF itinerary you sent them — they remember how they felt when they stepped off the flight. When travel agents route high-value circuits across Kerala's backwaters and Pondicherry's French Quarter, they rely heavily on local ground staff. Yet, standard multi-vendor supply chains often lead to unvetted houseboat conditions, communication gaps, and chaotic on-trip escalations.